Return Policy

You have 30 days to return the product to us if you are not satisfied with the order you have received.

Return Conditions

– The product must be no older than 30 days from the date you received it from us

– The product must be unused, unwashed and undamaged.

– The product must have labels, packaging and receipt

– The product and any accompanying gifts (if any)

Shipping Costs

All shipping costs incurred during the return process are your responsibility and we will not refund these costs once completed.

In the event that you receive a faulty order, we will be responsible for the return costs as well as resending another order to you.

We are not responsible for returns that are lost or damaged during the delivery process

Return Process

As soon as you receive an order from us and wish to return it, please contact us at [email protected]

We will review and respond to you regarding the acceptance of the return. After receiving the return notice, you must return the returned item to the address we provide within 30 days.

Upon receipt of the returned item, we will inspect it and then proceed with the refund process if your order is eligible for a refund.

Exchange

We currently do not offer an exchange service, if you would like to exchange for another item, please return the item for a refund and place another order.

Refund

Once we have confirmed that you have received a refund, we will issue the refund to your original credit card. This refund process will take approximately 5-7 days, please wait.

If you have not received your refund within the above time limit, please contact us at [email protected] for assistance.

Change order

Within 24 hours of placing your order. If you have any requests, please contact us as soon as possible so that we can resolve them promptly.

Contact us

Adress: 10165 Brenna Way, Elk Grove, CA 95757, US

Email: [email protected]